• Manage end-to-end onboarding operations for client employees, ensuring timely and accurate completion.

• Lead and manage a large onboarding team, with experience handling 35+ team members.

• Develop project plans, track milestones, and ensure successful onboarding and implementation.

• Coordinate with clients and internal HR, payroll, operations, and technology teams.

• Ensure employee documentation, verification, compliance, and audit requirements are met.

• Facilitate employee onboarding into HRIS platforms and communicate policies and benefits.

• Monitor KPIs, onboarding timelines, quality, client satisfaction, and employee experience.

• Prepare performance reports and provide regular updates to leadership.

• Identify process gaps and implement improvements to enhance efficiency and service quality.

• Ensure adherence to regulatory requirements, internal policies, and HRO best practices.

Required Skills

• HRO Services and HR Operations

• Employee Onboarding Management

• HR Implementation and Transition

• Team Management and Leadership

• Client Relationship Management

• Project Management

• HRIS Platforms such as ADP, Workday, or BambooHR

• Compliance and Documentation

• Advanced Microsoft Excel

• KPI Monitoring and Reporting

• Process Improvement

• Stakeholder Management

Eligibility Criteria

• 9–12 years of overall experience in HRO, HR services, HR operations, or related fields.

• Strong experience in onboarding, implementation, or transition management.

• Previous experience managing a team of 35+ employees.

• Excellent client-facing communication, organizational, analytical, and problem-solving skills.

• Bachelor's degree in Human Resources, Business Administration, or a related discipline preferred.

• Willingness to work night shifts within the specified schedule.

Important Conditions

• Former TCS employees are not eligible.

• PAN details and Date of Birth (DOB) are mandatory for candidate profile creation.