Location: Kolkata, West Bengal

Experience: 1–7 Years

Work Mode: Work From Office (100% Onsite)

Job Overview

We are hiring Order to Cash (O2C) professionals to manage end-to-end Accounts Receivable operations, including order validation, billing, collections, cash application, invoicing, debit/credit notes, refunds, GST/TDS compliance, and month-end closing.

Candidates should have experience in O2C or Accounts Receivable, working knowledge of SAP, strong MS Excel skills, and a good understanding of Indian accounting practices and taxation. Opportunities are available for candidates across BPO 1, BPO 2, and BPO 3 levels.

Key Responsibilities

• Manage end-to-end O2C and Accounts Receivable activities.

• Validate customer orders and process invoices, e-invoices, debit notes, credit notes, and refunds.

• Ensure accurate GST application and support TDS adjustments.

• Perform cash application, payment allocation, collections, and outstanding receivables tracking.

• Prepare AR ageing, overdue payment, Daily Sales, and MIS reports.

• Investigate and resolve billing discrepancies, payment disputes, and customer account issues.

• Support month-end closing, account reconciliation, and financial reporting.

• Ensure compliance with Indian accounting standards, GST/TDS regulations, internal controls, and audit requirements.

• Use SAP/ERP systems and MS Excel for transaction processing, analysis, and reporting.

• Maintain SOPs, process documentation, and reconciliation records.

• Identify opportunities for process improvement, automation, and improved turnaround time.

Additional Responsibilities – BPO 3

• Handle complex billing disputes, escalations, and high-value customer accounts.

• Support continuous improvement initiatives and SLA/KPI performance.

• Coordinate with cross-functional teams and mentor junior team members.

• Contribute to O2C automation and AI-driven process optimization initiatives.

Required Qualifications

• B.Com (Hons.), M.Com, MBA (Finance), CA Inter, or ICWA Inter.

• Relevant experience in Order to Cash (O2C) or Accounts Receivable.

• Working knowledge of SAP or other ERP systems.

• Understanding of GST, TDS, Indian accounting practices, and invoicing.

• Strong MS Excel, reporting, reconciliation, and analytical skills.

• Good communication and stakeholder coordination skills.

• Willingness to work 100% onsite in Kolkata.

Preferred Experience

Experience in manufacturing, retail, technology, or other high-volume transaction environments is preferred. Knowledge of process automation, SOP preparation, and continuous improvement will be an advantage.

Important Eligibility Requirements

• Former TCS employees are not eligible to apply.

• PAN details and Date of Birth (DOB) are mandatory for candidate profile creation.

• Candidates must be willing to work from the Kolkata office.