Location: Gandhinagar / Hyderabad / Kolkata

Experience: 1–5 Years
Band: BPO 1/2
Salary: ₹6–7 LPA
Job Codes: 425539 (Gandhinagar) | 431052 (Kolkata) | 431054 (Hyderabad)

Job Overview

We are hiring Telecom Network Support Engineers to support network provisioning, configuration, and telecom infrastructure operations. Candidates should have a foundational understanding of networking technologies, telecom systems, network devices, and connectivity solutions.

Candidates with experience in telecom operations, network support, or network provisioning are encouraged to apply.

Roles & Responsibilities

• Manage telecom service provisioning and configuration activities.

• Support network connectivity and last-mile access network operations.

• Work with routers, switches, firewalls, and other network elements.

• Assist with network design, configuration, and troubleshooting of telecom infrastructure.

• Understand and support technologies such as FTTB, FTTN, VDSL, Copper, and GPON.

• Work on network infrastructure involving LAN, WAN, and WLAN.

• Understand switching systems, fiber-optic connectivity, cabling, and network topology.

• Apply knowledge of TCP/IP, DNS, DHCP, HTTP, SMTP, NTP, SNMP, and VoIP protocols.

• Support telecom technologies such as ATM, MPLS, Frame Relay, and Metro Ethernet.

• Work with Nokia, Juniper, and Cisco networking platforms.

• Ensure timely resolution of network provisioning and configuration-related issues.

Education & Experience

• B.E. in Electronics & Communication or IT.

• Diploma in Electronics & Communication.

• BCA graduates with relevant networking or telecom experience.

• 1–5 years of experience in Networking / Telecom / Network Support.

• CCNA certified or CCNA trained candidates preferred.

Required Skills

• Basic to good knowledge of networking and telecommunications.

• Understanding of telecom provisioning and configuration.

• Knowledge of routers, switches, network elements, and last-mile access networks.

• Understanding of network protocols and infrastructure.

• Strong communication and interpersonal skills.

• Good analytical and troubleshooting abilities.

• Flexibility to work in rotational shifts, mainly night shifts.

Additional Information

• Locations: Gandhinagar / Hyderabad / Kolkata.

• Salary: ₹6–7 LPA.

• Former TCS employees are not eligible.

• PAN and DOB are mandatory for candidate profile creation.

• Candidates must be comfortable working from the assigned office location.