Location: Gandhinagar / Hyderabad / Kolkata

Experience: 1–5 Years
Band: BPO 1/2
Salary: ₹6–7 LPA
Job Codes: 425539 (Gandhinagar) | 431052 (Kolkata) | 431054 (Hyderabad)

Job Description

We are looking for Network Operations Engineers with experience or knowledge of networking and telecommunications. The candidate will be responsible for telecom service provisioning, network configuration, troubleshooting, and supporting network infrastructure operations.

Key Responsibilities

• Perform provisioning and configuration activities for telecom services.

• Support and troubleshoot last-mile access networks and network elements, including routers and switches.

• Work with telecom technologies such as FTTB, FTTN, VDSL, Copper, and GPON.

• Support LAN, WAN, and WLAN infrastructure.

• Understand network topology, switching systems, fiber optics, and structured cabling.

• Assist in the configuration and maintenance of telecom systems, hardware, and software applications.

• Work with networking protocols such as TCP/IP, DNS, DHCP, HTTP, SMTP, NTP, SNMP, and VoIP.

• Support technologies including ATM, MPLS, Frame Relay, and Metro Ethernet.

• Coordinate with internal teams to resolve provisioning and network-related issues.

• Maintain operational documentation and follow defined telecom processes.

Required Qualifications

• B.E. in Electronics & Communication / IT, Diploma in Electronics & Communication, or BCA.

• 1–5 years of experience in Networking or Telecommunications.

• CCNA certification or CCNA training preferred.

• Good understanding of networking fundamentals and telecom processes.

• Knowledge of routers, switches, network topology, and last-mile access networks.

• Good communication, interpersonal, and troubleshooting skills.

• Willingness to work in rotational shifts, primarily night shifts.

Preferred Technical Knowledge

• Nokia, Juniper, and Cisco platforms.

• Nokia 78xx/65xx platforms.

• Firewalls, routers, and switches.

• LAN, WAN, WLAN, GPON, VDSL, and fiber-optic technologies.

Important Information

• Work location: Gandhinagar / Hyderabad / Kolkata.

• Candidates must be flexible to work night shifts.

• Former TCS employees are not eligible to apply.

• PAN and Date of Birth (DOB) are mandatory for profile creation.