Mandarin Supplier Enablement Specialist

Location: Mumbai
Experience: 1–4 Years
Band: BPO 2
Salary: Up to ₹7 LPA
Shift: Rotational / Night Shifts — candidates must be comfortable working in rotational and night shifts

Education

• Minimum 15 years of regular, full-time education (10+2+3).

Required Skills

• Primary Skill: Mandarin language proficiency with the ability to read, understand, and effectively communicate process-related information.
• Basic knowledge of Supplier Enablement and Supply Chain Operations.
• Understanding of Customer Quality and Productivity Expectations.
• Proficiency in MS Office.
• Strong written communication, coordination, problem-solving, and follow-up skills.

Key Responsibilities

• Coordinate and execute end-to-end supplier onboarding activities across procurement platforms such as Ariba, Coupa, Oracle, etc.
• Communicate with suppliers regarding onboarding requirements, documentation, and system processes.
• Assist suppliers with registration, profile setup, and compliance verification.
• Ensure suppliers meet business, regulatory, and system requirements before activation.
• Provide non-voice support through ticketing systems, email, and digital channels.
• Troubleshoot supplier onboarding issues related to registration, invoice processing, and data validation.
• Collaborate with internal Procurement, Accounts Payable, and Compliance teams to resolve complex supplier queries.
• Track and follow up on open supplier requests to ensure timely resolution.
• Maintain accurate supplier records and documentation within onboarding systems.
• Validate supplier data for completeness, accuracy, and compliance.
• Support periodic audits and reporting related to supplier enablement performance.
• Contribute to the development and maintenance of SOPs, workflows, and knowledge-base articles.

Important Eligibility Criteria

• Ex-TCS employees are not eligible to apply.
• PAN and Date of Birth (DOB) are required for profile creation.
• Candidates should be comfortable working in rotational/night shifts.

Apply / Questionnaire

Interested candidates can complete the questionnaire and submit their details here:

Questionnaire Link: https://myglit.com/lateral/cref/3b40e1e336