Role/Skill: Legal Operations Specialist – US Client Support

Location: Bangalore

Experience: 5 to 10 Years

Band: BPO 3/4

Salary: 11-12 LPA

Shift Timing: 3:30 PM to 1:30 AM / 06:30 PM to 4:30 AM (Dependent on the client

requirements)

Role Overview

We are seeking a detail-oriented and experienced Legal Operations Specialist to support

US-based legal teams. The role involves managing critical legal processes, including

drafting and issuing legal holds, preparing engagement letters for counsel, and coordinating

settlement check requests. The ideal candidate will have a strong understanding of US legal

standards, excellent drafting skills, and the ability to work in a fast-paced environment.

Key Responsibilities

 Legal Holds

o Draft and issue legal hold notices in compliance with US litigation and

eDiscovery requirements.

o Coordinate with internal stakeholders and external counsel to ensure timely

implementation.

o Track and maintain accurate records of legal hold acknowledgments.

 Engagement Letters

o Prepare and review engagement letters for external counsel in accordance

with US legal and ethical standards.

o Ensure accuracy of scope, fee arrangements, and compliance with company

policies.

o Liaise with counsel and internal teams for approvals and execution.

 Settlement Check Requests

o Prepare documentation for settlement payments and ensure compliance with

US settlement agreements.

o Collaborate with finance teams for timely processing and tracking of

payments.

o Maintain detailed logs and reports for audit and compliance purposes.

Required Skills

 Strong knowledge of US litigation procedures, FRCP, and eDiscovery obligations.

 Excellent legal drafting and communication skills.

 Familiarity with contract law, engagement terms, and settlement processes.

 Proficiency in MS Office Suite and legal document management systems.

 Ability to manage multiple priorities and meet strict deadlines.

Preferred Technical Skills

 Experience with eDiscovery platforms (e.g., Relativity, Exterro).

 Familiarity with compliance tools and workflow management systems.

Qualifications

 Law degree (LL. B or equivalent) from a recognized institution.

 3–5 years of experience in litigation support, corporate legal operations, or law firm

environment handling US matters.

 Exposure to legal hold processes, engagement documentation, and settlement

workflows.

Certifications (Preferred)

 ACEDS (Certified eDiscovery Specialist).

 IAPP (Privacy Certification) or similar compliance certifications.

Key Competencies

 Attention to detail and accuracy.

 Strong organizational and time-management skills.

 Ability to work independently and collaborate across global teams.