Job Title: Language Interpreter – English + Spanish

Department: Customer Support / Language Services

Location: Noida, Uttar Pradesh, India.

Job Type: Full-time

Shift: US Shift (Rotational) PST Time

Reporting To: Team Leader / Operations Manager


Job Summary:

We are seeking a skilled and experienced Language Interpreter fluent in English and Spanish to join our customer support team. The ideal candidate will have a background in

international call center environments, specifically serving U.S. customers. You will be


responsible for facilitating verbal communication between English-speaking clients and non-

English-speaking customers through real-time interpretation, ensuring clarity, accuracy, and


professionalism at all times.


Key Responsibilities:

• Provide real-time, consecutive or simultaneous interpretation between English and

Spanish during customer calls.

• Assist U.S. customers in resolving queries, issues, or concerns in a courteous and

efficient manner.

• Accurately relay information without adding, omitting, or distorting the meaning.

• Handle confidential and sensitive information with discretion and professionalism.

• Maintain high-quality standards in interpretation, ensuring clarity, tone, and context

are preserved.

• Work closely with team leads and QA to continuously improve communication quality

and customer satisfaction.

• Adhere to call handling metrics, quality benchmarks, and compliance requirements.

• Stay updated with any cultural nuances, terminology, or client-specific information

relevant to interpreting services.


Required Skills & Qualifications:

• Fluency in English and Spanish – spoken


• Minimum 1-2 years of experience in an international call center, preferably dealing

with U.S. customers. This is non Negotiable and cv cant be forwarded if candidate doesnt have International Call Center Voice experience

• Prior experience in Spanish language interpretation is highly preferred.

• Excellent listening, retention, and note-taking skills.

• Strong interpersonal and communication skills, with the ability to maintain a

professional tone.

• Ability to work in a fast-paced, high-pressure environment.

• Basic understanding of cultural sensitivities and appropriate communication

etiquette.

• Familiarity with interpreting platforms, CRM tools, and call center software is an added

advantage.

Should be Ready to work in Company Big Language Solutions in Noida. If candidates are not from Noida or Delhi Ncr we need to make this point clear too


Educational Qualifications:

• Bachelor's degree in any discipline.

Salary up to 11 lacs CTC