Job description

Hi, I am currently #hiring for a well known position!

Know who might be interested?

• Manage large amounts of incoming phone calls


• Generate sales leads


• Identify and assess customers’ needs to achieve satisfaction


• Build sustainable relationships and trust with customer accounts through open and interactive communication


• Provide accurate, valid and complete information by using the right methods/tools


• Meet personal/customer service team sales targets and call handling quotas


• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution


• Keep records of customer interactions, process customer accounts and file documents


• Follow communication procedures, guidelines and policies


• Take the extra mile to engage customers

Location- Mumbai

Shift- US/UK/AUS/ Rotational Shifts

Note:Candidate should have at least 1 years of International BPO experience

Contact me :- +91 9920200837