Job Title: Voice Process Collections - Night Shift (UK&US shift)



We are looking for enthusiastic individuals to join our team as complete Voice (Collection Process) executives for our Night Shift.

Salary- upto 26k , also depends on your last drawn salary!!

Responsibilities:

• Respond to customer inquiries and provide assistance via call in a timely and accurate manner




• Identify and escalate priority issues to the relevant team for resolution




• Maintain accurate and detailed records of customer interactions and transactions




• Identify and suggest process improvements to enhance customer satisfaction




• Stay up-to-date with product knowledge and process changes




• Ensure adherence to company policies and guidelines
  
  
  
  Requirements:




• Excellent written and talking communication skills in English




• Strong attention to detail and accuracy




• Ability to multitask and handle multiple chats simultaneously




• Willingness to work in Night Shifts





 

Qualifications:

• Minimum educational qualification of a high school diploma or equivalent




• Basic computer knowledge and typing skills




• Ability to adapt and learn quickly




• Should have atleast 24 months of International BPO experience for SSC pass




• HSC pass with atleast 18 months of BPO experience




• Graduates should have atleast 12 months if experience





 

We offer competitive compensation packages, including night shift allowances, and opportunities for growth and development within the company. If you are a self-motivated individual with excellent communication skills and are looking for a challenging and rewarding opportunity, please apply for this position.