Job Title: Non Voice (Chat Process) - Night Shift

Salary upto 15.5k in hand

We are looking for enthusiastic individuals to join our team as Non Voice (Chat Process) executives for our Night Shift. As a Non Voice (Chat Process) executive, you will be responsible for communicating with customers via chat to provide them with assistance, support, and information.

Responsibilities:

• Respond to customer inquiries and provide assistance via chat in a timely and accurate manner


• Identify and escalate priority issues to the relevant team for resolution


• Maintain accurate and detailed records of customer interactions and transactions


• Identify and suggest process improvements to enhance customer satisfaction


• Stay up-to-date with product knowledge and process changes


• Ensure adherence to company policies and guidelines
  
  Requirements:


• Excellent written communication skills in English


• Strong attention to detail and accuracy


• Ability to multitask and handle multiple chats simultaneously


• Willingness to work in Night Shifts


• Freshers are welcome to apply
  
  Qualifications:


• Minimum educational qualification of a high school diploma or equivalent


• Basic computer knowledge and typing skills


• Ability to adapt and learn quickly
  
  We offer competitive compensation packages, including night shift allowances, and opportunities for growth and development within the company. If you are a self-motivated individual with excellent communication skills and are looking for a challenging and rewarding opportunity, please apply for this position.