Job Description – India Benefits Specialist

Location: Bangalore
Experience: 4–8 Years
Relevant Experience: 6–7 years in India Benefits Administration
Band: BPO 3
Salary: Up to ₹9 LPA

About the Role

We are looking for an experienced India Benefits Specialist to manage end-to-end employee benefits administration, including NPS, health and insurance benefits, reimbursements, meal and fuel card programs, vendor coordination, and benefits compliance.

Key Responsibilities

Benefits Administration

• Manage NPS enrollments, advances, and employee reimbursements.

• Handle health and insurance enrollments, claims, and renewals.

• Administer employee meal and fuel card programs.

• Validate benefits deductions and coordinate with payroll teams on processing and cutoff dates.

• Ensure compliance with applicable policies and benefits processes.

Vendor & Stakeholder Management

• Act as the primary point of contact for benefits vendors.

• Manage vendor invoicing, payments, and issue resolution.

• Collaborate with HR, Finance, Payroll, and other internal stakeholders to resolve employee queries.

Employee Engagement

• Conduct benefits-focused onboarding sessions for new employees.

• Lead monthly employee meetings and address benefits-related queries.

• Clearly communicate benefits programs, processes, and updates.

HR Technology

• Use Workday and ServiceNow to manage benefits processes.

• Darwin knowledge is an advantage.

• Utilize reporting and analytics to monitor benefits operations and identify improvement opportunities.

Required Skills & Qualifications

• 6–7 years of hands-on experience in India Benefits Administration.

• Strong knowledge of employee benefits processes.

• Workday and ServiceNow – Mandatory.

• Darwin – Optional.

• Excellent English communication and presentation skills.

• Strong stakeholder and vendor management capabilities.

• Confident and professional approach to employee interactions.

• Good problem-solving, coordination, and organizational skills.

Working Conditions

• 24×7 shift environment, based on geography/region coverage requirements.

• Work from office only; no work from home.

• Flexibility to work extended hours when required to meet deadlines.

Eligibility

• Ex-TCS employees are not eligible to apply.

• PAN and DOB are required for profile creation.

Application Questionnaire

Interested candidates are requested to complete the questionnaire:

Questionnaire Link: https://myglit.com/lateral/cref/b4c582d372