Role: Group Lead - Master Data Management

Location: Pune

Experience: 10 to 12 Years

Band: BPO 5

Salary: up to 17 LPA

Job code: 433253

SKILLS

English Communication Skills

Root Cause Analysis (RCA)

Experience in Reconciliation & MIS

SAP HCM & Employee Central (EC)

Data Quality & Governance

MS Office Proficiency

REQUIREMENTS

• Strong English communication skills (written & verbal)

• Proven Root Cause Analysis (RCA) capability – mandatory

• Hands-on experience in reconciliation (Recon) and MIS reporting

• Proficiency in MS Office (Excel, PowerPoint, Outlook)

• Hands-on experience with SAP HCM and Employee Central (EC) – mandatory

• Exposure to Data Quality & Governance frameworks – preferred

Knowledge and Hands-on experience of India Labour Laws – mandatory

Manage a team of 15 team members across multiple locations

RESPONSIBILITIES

• Perform and review MDM transaction processing activities

• Manage overall Employee MDM process for various location

• Handle employee master data changes in SAP HCM & EC

• Perform reconciliations and resolve discrepancies

• Conduct Root Cause Analysis for recurring data issues

• Prepare and publish MIS reports and dashboards

• Ensure adherence to data governance, SOX and audit requirements

• Support stakeholders and participate in continuous improvement initiatives

CERTIFICATION

SAP HCM / SuccessFactors – Preferred