About the role

We are hiring a Global Mobility Specialist in Mumbai to give relocation and mobility support to onshore employees of a global client, with a focus on efficiency and customer service. You will handle intra-US and international relocations: updating relocation authorization forms, validating eligibility in Workday, working with onshore counterparts and client contacts, and supporting audits across geographies. The role suits a mobility professional with 4 to 8 years of experience in US and global mobility. It is a 100% onsite role with a salary of up to ₹9 LPA.

Key responsibilities

Relocation processing

• Process end-to-end relocation activities and authorization forms, including in the Altair tool
  
• Manage assigned intra-US relocation cases across all states
  
• Process internal and external relocations, group moves and intern hire relocations
  
• Manage business cases for international long-term and short-term assignments
  
• Validate relocation eligibility in Workday
  
• Work with onshore counterparts and client contacts on relocation activities
  

Quality, reporting and audit

• Quality check transactional work and apply strong governance to keep standards high
  
• Prepare and publish daily, weekly and monthly reports and dashboards
  
• Support audits across multiple geographies
  
• Write standard operating procedures and other business documents
  

Delivery and team

• Meet tight deadlines and SLAs, and stay composed in high-pressure and escalated situations
  
• Work as an individual contributor and a team player
  
• Deliver and take part in training sessions
  

Required qualifications and experience

• 4 to 8 years of experience in mobility (the text also says 5 to 6 years in US and global mobility)
  
• Experience handling intra-US relocations across all states, with solid global mobility concepts
  
• Working experience in Workday, ServiceNow, Altair, SharePoint and Microsoft Office (must have)
  
• Knowledge of Workday navigation (must have)
  
• Knowledge of relocation policies within the intra-US region and Puget Sound
  
• Strong analytical and critical thinking skills (must have)
  
• Strong communication and stakeholder management skills
  
• Experience in quality checking transactional work
  
• Bachelor’s or master’s degree in any discipline, with proficient computer skills
  
• Willing to work 24x7 shifts, from the office only, with occasional extended hours
  

Preferred qualifications

• International relocation experience
  
• Extended business travel and cross-border compliance experience
  
• HRO background
  

Job details

Why join

• Salary of up to ₹9 LPA
  
• Specialist US and global mobility work on an international account
  
• Hands-on work with Workday, ServiceNow and Altair
  
• Clear path to senior specialist and team lead roles