About the role

We are hiring a Global Benefits Specialist in Mumbai and Bengaluru to manage employee benefits programs across multiple regions, including Europe, the UK, Africa, Southeast Asia, the Middle East and Latin America. You will administer benefits, work with vendors and stakeholders, run employee onboarding and monthly update sessions and keep data accurate in Darwinbox, Workday and ServiceNow. The role suits a benefits professional with 4 to 8 years of experience and a strong record in stakeholder and vendor management. It is a 100% onsite role on 24x7 shifts based on regional coverage.

Key responsibilities

Global benefits administration

• Oversee employee benefits programs across regions, in line with local regulations and company policy
  
• Support payroll processing, claims and vendor file transfers (SFTP)
  
• Handle pension enrollments and updates
  
• Administer wellness benefits, group health insurance and medical benefits
  
• Run pre-payroll and post-payroll pension checks and active payroll checks
  
• Work with finance teams on supplier invoicing
  

Stakeholder and vendor management

• Act as the main contact for vendors and keep service delivery within agreed SLAs
  
• Build strong relationships with HR business partners, finance teams and leadership
  

Employee engagement and communication

• Lead onboarding sessions that explain benefits programs
  
• Run monthly meetings with employees, vendors and clients to resolve issues and share updates
  

Tools and operational excellence

• Use Darwinbox, Workday and ServiceNow for benefits administration, reporting and analytics
  
• Keep data accurate across all platforms
  
• Resolve benefits issues early, with a focus on employee satisfaction
  
• Stay available for urgent matters across time zones, and drive process improvement and compliance
  

Required qualifications and experience

• 4 to 8 years of hands-on global benefits administration across diverse geographies (the text also says 5 to 6 years)
  
• Experience in payroll processing, claims and vendor file SFTP
  
• Experience in pension enrollments and updates
  
• Experience in wellness benefits, group health insurance and medical benefits
  
• Experience in pre and post pension payroll and active payroll checks
  
• Experience working with finance teams on supplier invoicing
  
• Proficiency in Darwinbox, Workday and ServiceNow
  
• Excellent English communication (verbal and written), and confidence leading sessions with varied audiences
  
• Strong stakeholder and vendor management, analytical and SLA and KPI skills
  
• Willing to work 24x7 shifts, from the office only, with extended hours when needed
  

Preferred qualifications

• Knowledge of a regional language such as Spanish, French or Arabic
  
• Knowledge of local benefits policies and labor laws in the covered regions
  
• A proactive approach to improving processes and employee experience
  

Job details

Why join

• Own benefits across Europe, the UK, Africa, Southeast Asia, the Middle East and Latin America
  
• Hands-on work with Darwinbox, Workday and ServiceNow
  
• Direct exposure to vendors, finance teams and leadership
  
• Clear path to senior benefits and HR operations roles