Role/Skill: Employee Data Governance Specialist – SME 

 Experience: 4 to 8 years 

 EDG Specialist (SME)

Job Description

This position will provide Human Resources support services to onshore employees with a high level of effectiveness, efficiency, and a focus on customer service.

The specialist will perform administrative, transactional, and data/records management activities, including processing of Workflow, ServiceNow Cases, and managing Workday report activities.

Knowledge & Experience

* Working experience of 4–6 years in US and Europe HRO Verticals is a must.

* Expert-level knowledge of Workday and ServiceNow is a must.

* Experience in Hire-to-Retire HR transactions, EDM, HR Admin, and employee lifecycle events.

* Good to have Workday reporting experience, which involves validating data/employee records for data hygiene.

* Thorough knowledge of processing promotions, personal data changes, separations, cost center changes, transfers, and compensation changes in specific Workday modules.

* Expert in Workday Inbox/Filters management.

* Knowledge of Sandbox for Workday testing.

* Preparing and publishing weekly and monthly reports.

* Ability to work on deadlines and handle pressure.

* Strong communication, problem-solving, and resolution skills.

* Must be able to multitask, maintain confidentiality, work independently, and have good organizational skills.

* Ability to coach the team when needed.

* Experience in handling pilot transitions will be a good value addition.

* Ability to deliver effective training sessions.

* Ability to lead by example.

 Formal Education & Certification

* Bachelor's degree in any discipline.

* Basic computer knowledge required (MS Office applications).

Note:

PAN and DOB are required for profile creation.