Job Requirements*
• Strong English communication skills
(written & verbal)
• Proven Root Cause Analysis (RCA) skills –
mandatory
• Proficiency in MS Office (Excel, Word,
PowerPoint)
• Hands-on exposure to SAP HCM & FICO –
preferred
• Experience in HR benefits operations or
shared services environment
Strong team-managerial competencies,
managing atleast 5-7 team-members

Key Responsibilities*
• Manage employee benefits administration
and related transactions
• Perform accounting entries and
reconciliations for benefit-related accounts
• Identify, analyze, and resolve
discrepancies using RCA techniques
• Prepare and review MIS reports and
benefits dashboards
• Ensure compliance with internal controls,
SLAs, and audit requirements
• Coordinate with HR, Finance, and external
vendors for issue resolution
• Support process improvements and
knowledge transitions

Domain
Employee Benefits Administration

Soft Skills
Analytical ability, attention to detail,
stakeholder management, communication,
team-managerial

Education Requirements
Graduate/ Post-Graduate/ HR-related

certifications
Certifications SAP HCM / FICO – Preferred

PAN and DOB are required for profile creation