Russian Language Specialist – Procurement Operations – Hyderabad

Job Code: 423856 | Location: Hyderabad | Experience: 1-4 Years | Band: BPO 2 | Salary: Up to 7 LPA

Location: Hyderabad, India

Work Setup: Onsite

Band: BPO 2

Experience: 1-4 Years

Salary: Up to 7 LPA

Job Code: 423856

Shift: Flexible to work in Shifts 5PM – 2:30AM and 10PM – 7AM

Industry: BPO / Procurement / Supply Chain / Language Support

Company: Confidential

Job Description:

In this role, associates will provide effective Russian language support for procurement operations, ensuring alignment with client legal and statutory requirements, agreed company processes, and Service Level Agreements.

Key Responsibilities:

Manage SLA by working quickly, safely, and efficiently as an Operations Team Member

Ensure products are delivered on time

Apply basic understanding of Procurement and Supply Chain Operations while supporting Russian language-based activities

Receive PR / SC requests, review standard checkpoints after due diligence, and support PO creation while interpreting Russian-language inputs where applicable

Ensure accuracy and SLA by checking and monitoring productivity on daily, weekly and monthly basis

Identify, assist and implement Process Improvements

Maintain and implement personal development plans with immediate supervisor

Adhere to standard operating procedures and training manuals while executing tasks

Ensure compliance with quality of deliverables

Comply to internal requirements and accomplish activities as per deadlines

Foster and maintain high level of communication within team

Foster and maintain good business relationships with all stakeholders

Support Russian-language communication with stakeholders to enable timely clarification and resolution of operational queries

Attend weekly calls and other business communications with the client’s local team as necessary

Handle timeliness and accuracy for processing, receiving and validating requests

Handle queries from customer and third party stakeholders

Follow up on open items and follow escalation matrix provided by customers

Perform peer to peer quality check to limit processing errors

Required Skills:

Primary skill: Russian language proficiency including ability to read, understand, and communicate process-related information effectively

Secondary skills: basic knowledge of procurement operations, supply chain operations, PR / SC handling, PO creation support, and process compliance

Proficient in MS Office

Should understand Customer Quality and Productivity Expectations

Basic understanding of procurement process cycle and supply chain operations

Education:

Minimum 15 years of regular, full-time education – 10 + 2 + 3