Job Location: Gandhinagar
Experience: 1–2 Years
Band: BPO 1
Salary: Up to ₹7 LPA
Shift: US Shifts / Rotational Shifts
Education: Graduate in any discipline

Job Summary

We are looking for a detail-oriented and process-driven Data Processing Associate to support a US-based business operations project. The candidate will be responsible for reviewing customer data and documents, extracting relevant information, updating records, and submitting accurate details through designated client systems and government portals.

The ideal candidate should have good English comprehension, strong data-entry skills, attention to detail, and the ability to meet quality, productivity, turnaround-time, and service-level targets while maintaining confidentiality and adhering to established procedures.

Key Responsibilities

• Review customer requests, source documents, and supporting information to determine the required processing activities.

• Extract, enter, update, validate, and submit information through approved client systems, databases, and government portals.

• Verify the completeness, consistency, and accuracy of information against source documents.

• Follow standard operating procedures (SOPs), checklists, business rules, and quality-control guidelines.

• Identify missing, unclear, or inconsistent information and escalate exceptions through the appropriate channels.

• Achieve assigned productivity, turnaround-time, accuracy, and SLA targets.

• Maintain trackers, transaction records, and operational reports using Microsoft Excel and other project tools.

• Protect confidential customer and business information and comply with data-security policies.

• Collaborate with team members, attend training sessions, and adapt to changing business requirements.

• Manage high-volume, routine, and deadline-driven processing activities while maintaining accuracy.

Required Skills and Qualifications

• Graduate in any discipline from a recognized institution.

• Minimum 15 years of regular, full-time education (10+2+3).

• 1–2 years of experience in data processing, document review, business process services, compliance operations, or a similar role.

• Good written and verbal communication skills in English.

• Strong reading comprehension, analytical skills, and attention to detail.

• Accurate typing, data-entry, and information-validation skills.

• Basic working knowledge of Microsoft Excel, Word, Outlook, and Teams.

• Ability to navigate multiple web-based applications and learn new systems quickly.

• Understanding of SOPs, process instructions, and quality standards.

• Good time management, problem-solving, teamwork, adaptability, and accountability.

• Willingness to work in US and rotational shifts based on business requirements.

Employment Conditions

• Exclusion Criteria: Former TCS employees are not eligible to apply.

• Mandatory Information: PAN and Date of Birth (DOB) are required for profile creation.

Ideal Candidate Profile

The ideal candidate is detail-oriented, reliable, comfortable working with digital documents and multiple applications, and capable of handling repetitive data-processing tasks with consistent accuracy. Candidates should be comfortable working in a structured, target-driven environment supporting US-based business operations.

Interested candidates who meet the eligibility criteria are encouraged to apply.