As a Customer Support Specialist, you will manage incoming inquiries via calls, emails, and chats, assisting customers with billing, product details, and issue resolution in an Australian voice and blended process.

Responsibilities:

• Respond to customer inquiries across calls, emails, and chats.


• Handle billing adjustments and account modifications.


• Escalate complaints as per company policy.


• Provide clear product information and troubleshoot service disruptions.

Qualifications:

• Bachelor’s degree with 0-2 years in a call center environment.


• Strong communication skills, especially in Australian voice etiquette.