We are seeking a highly motivated and experienced Customer Service Executive to join our team in Mumbai.

Location - Mumbai 

salary - 30k - 45k 

Responsibilities:

• Serve as the primary point of contact for customers, addressing their inquiries, concerns, and requests via various channels such as phone, email, and chat.


• Provide exceptional customer service by actively listening to customers, understanding their needs, and resolving their issues effectively and efficiently.


• Handle a high volume of incoming customer inquiries while maintaining a positive and professional attitude.

Qualifications:

• A graduate degree in any discipline is required.


• A minimum of 2 years of experience in an international BPO environment, preferably in a customer service role.


• Excellent communication skills, both verbal and written, with a strong command of the English language.


• Proven ability to deliver exceptional customer service and handle customer inquiries and complaints effectively.