About the Role

Join a top global brand in a U.S. Banking Voice Process, delivering exceptional customer service to banking customers. You'll handle inbound customer inquiries, resolve concerns efficiently, and ensure a high-quality customer experience while meeting service and performance standards.

Qualifications

• Graduates: Minimum 9 months of International BPO Voice experience

• Undergraduates: Minimum 18 months of International BPO Voice experience

• Excellent English communication skills

• Experience letters from all previous organizations are mandatory

• Willing to work from the Mumbai office on rotational shifts

Benefits

• 5-day work week

• Opportunity to build a career with a leading global brand in the banking industry

Eligibility

• Only candidates with the required International BPO Voice experience will be considered.

• Graduates: Minimum 9 months International Voice experience.

• Undergraduates: Minimum 18 months International Voice experience.

• Excellent communication skills and experience letters from all previous employers are mandatory.

Apply Now

If your profile reflects the non-negotiable qualifications, send your updated CV for review.

Please include the following details:

• Highest Educational Attainment

• Total International BPO Voice Experience

• Current/Previous Process (Banking/Customer Service/Other)

• Current/Last CTC

• Expected CTC

• Notice Period

• Current Location

• Are experience letters available from all previous employers? (Yes/No)