Assistant Manager – Master Data Management (ETP)

Location: Chennai
Experience: 7–10 Years
Band: BPO 4
Salary: Up to ₹12 LPA
Job Code: 433069

Take the Next Step in Your HR Operations Career!

Are you experienced in HR operations, employee master data, and HRIS systems? Join our team in Chennai to manage critical employee data processes, strengthen data accuracy, support payroll and benefits operations, and ensure smooth employee lifecycle management.

Role Overview

We are looking for an experienced Assistant Manager – Master Data Management (ETP) professional to maintain accurate and timely employee master data across HR, payroll, timekeeping, and benefits systems. This role involves managing employee lifecycle transactions, reconciling system data, conducting compliance reviews, and collaborating with Payroll, Benefits, IT, and HR Business Partners.

Key Responsibilities

1. Employee Master Data Management

• Process employee data changes, including cost centers, compensation, pay rates, union codes, office locations, supervisors, and job titles.

• Manage job changes, promotions, demotions, employee transfers, and primary job number updates across locations.

• Ensure Benefits teams are informed of all union-related changes that may affect employee benefits.

2. Employee Lifecycle Management

• Review and process new hire records, promotion validations, employee reactivations, and status changes.

• Manage leave of absence (LOA), returns from leave, employee terminations, and related employment transactions.

• Maintain subcontractor records and process personal action requests.

3. Data Reconciliation and Reporting

• Prepare and analyze data fallout reports across systems, including ADX, WinTeam, and LISA, where applicable.

• Investigate discrepancies, perform manual data corrections, and ensure accurate data flow between systems.

• Reconcile HR, payroll, and benefits data to prevent downstream processing issues.

4. Compliance and Audit Reviews

• Conduct periodic and ad-hoc reviews of anniversary bonuses, pay rates, and job data.

• Validate changes affecting benefits, particularly those related to union codes.

• Ensure employee data complies with applicable labor laws, union agreements, internal policies, and organizational procedures.

5. Employee Information Maintenance

• Process and validate changes to employee addresses, email addresses, phone numbers, banking details, and Social Insurance Numbers (SIN).

• Maintain employee records with a high level of accuracy, confidentiality, and data integrity.

6. IT and Stakeholder Coordination

• Raise and manage IT service tickets for employee information updates and system access dependencies.

• Collaborate with Payroll, Benefits, HR Business Partners, and IT teams to ensure timely and accurate processing.

• Support seamless integration and coordination across HR, payroll, timekeeping, and benefits systems.

Required Skills and Competencies

• Strong understanding of HR operations, payroll inputs, and employee lifecycle management.

• Experience with HRIS, payroll, and timekeeping systems such as ADX, WinTeam, LISA, or similar platforms.

• Strong analytical, data reconciliation, and problem-solving skills.

• High attention to detail and commitment to data accuracy.

• Ability to manage multiple transactions, investigate discrepancies, and meet processing deadlines.

• Strong communication and cross-functional collaboration skills.

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Commerce, or a related field.

• 7–10 years of experience in HR Operations, Payroll Operations, or Order Management.

Important Eligibility Information

• Former TCS employees are not eligible to apply.

• PAN and date of birth (DOB) are required for employee profile creation.

Interested in driving HR data accuracy and operational excellence? Apply now!