Assistant Manager – Procure to Pay (P2P)

Location: Chennai
Experience: 7–10 Years
Shift: 12:30 PM – 3:30 AM
Industry: Banking & Financial Services / Finance & Accounting
Employment Type: Permanent

Job Summary

We are looking for an experienced Assistant Manager – Procure to Pay (P2P) to manage and support end-to-end Procure to Pay operations. The role will be responsible for managing daily operations, work allocation, exception handling, query resolution, quality and compliance, SLA adherence, client governance and process improvement.

The ideal candidate should have 7+ years of Finance & Accounting / P2P experience, strong knowledge of accounts payable processes, excellent analytical and communication skills, and preferably 3 years of team-handling experience.

Key Responsibilities

• Manage day-to-day Procure to Pay (P2P) / Accounts Payable operations.

• Allocate work across the team and ensure timely completion of activities.

• Manage exceptions and resolve complex operational queries.

• Review complex P2P activities and ensure accuracy and compliance.

• Identify and prevent duplicate payments and resolve payment-related issues.

• Handle foreign payment-related issues and support payment resolution.

• Review and validate royalty calculations where applicable.

• Monitor process quality, compliance, productivity and SLA adherence.

• Track and report SLA and operational performance metrics.

• Conduct regular review meetings with business stakeholders and retained accounting teams.

• Participate in client governance calls and manage client queries/escalations.

• Identify opportunities for process improvement and operational efficiency.

• Drive continuous improvement initiatives within the P2P process.

• Ensure adherence to accounting policies, controls and compliance requirements.

• Provide analytical insights and support effective decision-making.

Must-Have Skills & Experience

• 7+ years of experience in Finance & Accounting / Procure to Pay (P2P).

• Strong expertise in Core Accounts Payable / P2P processes.

• Experience in managing exceptions and resolving complex queries.

• Knowledge of payment processing and payment-related issues.

• Strong MS Office / MS Excel skills.

• Experience in SLA tracking, reporting and performance management.

• Strong analytical and decision-making skills.

• Excellent written and verbal communication skills.

• Experience interacting with clients and participating in governance calls.

• Strong understanding of quality, compliance and process controls.

• Experience in process improvement and continuous improvement initiatives.

Good to Have

• Around 3 years of team-handling experience.

• Expertise in P2P technologies, tools and systems.

• Strong knowledge of Accounts Payable operations.

• Experience working with global / international finance operations.

• Advanced MS Office / Excel knowledge.

Education

• Minimum 15 years of regular, full-time education (10+2+3).

• Graduation/Postgraduation in Finance & Accounts, such as:

  • B.Com

  • BBA

  • M.Com

  • MBA – Finance

Key Success Measures

• SLA and TAT adherence.

• Quality and accuracy of P2P transactions.

• Reduction in exceptions and duplicate payments.

• Effective query and escalation resolution.

• Client satisfaction and governance effectiveness.

• Team productivity and operational performance.

• Successful implementation of process improvements.

• Compliance with accounting policies and internal controls.

Important Information

Ex-TCS employees are not eligible to apply.

PAN and Date of Birth (DOB) are required for profile creation.