Accounts Receivable (AR) Collections Associate

Location: Gurugram
Experience: 1–5 Years
Salary: Up to ₹7 LPA
Band: BPO 1
Skill: AR Collections
Shift: UK Shifts primarily; candidates should be comfortable working in 24×7 shifts

About the Role

We are looking for an Accounts Receivable (AR) Collections Associate to manage customer accounts, drive timely collections, reduce aged receivables, and support cash-flow objectives. The role involves customer communication, payment follow-ups, dispute resolution, account reconciliation, and coordination with internal teams.

Key Responsibilities

• Manage an assigned portfolio of Accounts Receivable (AR) accounts.

• Follow up with customers via calls and emails regarding overdue invoices.

• Secure and track Promises to Pay (PTPs).

• Investigate and resolve invoice disputes, deductions, and payment queries.

• Perform account reconciliations and support month-end activities.

• Maintain accurate collection notes and account documentation.

• Monitor aging and escalate delinquent accounts as required.

• Collaborate with Sales, Billing, Cash Application, and Dispute Management teams.

• Prepare collection reports and support initiatives to reduce DSO.

• Meet collection, productivity, and aging targets.

Required Skills

• 1–5 years of relevant experience in AR/Collections/O2C.

• Strong understanding of Accounts Receivable and Order-to-Cash processes.

• Good communication, negotiation, analytical, and problem-solving skills.

• Experience with SAP, Oracle, JDE, or similar ERP tools.

• Good proficiency in MS Excel and reporting.

• B2B Collections experience is preferred.

Education

Graduate in Commerce, Finance, Accounting, or a related field.

Important

• Ex-TCS employees are not eligible.

• PAN and DOB are required for profile creation.

• Please complete the questionnaire form. It is mandatory for application.

Questionnaire Form: https://myglit.com/lateral/cref/14cbfca02c