Overview
Responsible for creating and managing employee schedules that align staffing requirements with forecasted demand.

Key Responsibilities
- Develop and maintain employee schedules based on forecasts
- Manage shift bids, schedule adjustments, and updates
- Ensure optimal staffing coverage while minimizing costs
- Coordinate closely with operations teams

Requirements
- At least 1 year experience in WFM scheduling
- Intermediate to advanced Excel skills
- Knowledge of forecasting and capacity planning concepts
- Strong attention to detail and organizational skills

To Apply
Send the following pre-screening answers to kenmerc6@gmail.com:
1. Educational Attainment
2. Years of Experience in WFM Scheduling in a BPO Setting
3. WFM Tools Used
4. Last Drawn Salary
5. Expected Salary