Gratitude India

Vietnamese Language Specialist - Hybrid - High Pay + Incentives

0 - 12 year(s)

Philippines - Manila (Alabang Muntinlupa City, Eastwood quezon city, Taguig)

70000 - 80153 Thousand p.m

Job Description

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Role: Account Manager

Timings: Rotational Shifts (Permanent)

Industry: BPO

Work Mode: Work from office

Functional Area: ITES / BPO / Customer Service

Process: Voice

Key Skills:

Vietnamese
Fluent in Vietnamese and English
Order to Cash
Vietnamese Language

Vietnamese Language Specialist - Hybrid - High Pay + Incentives

Company: Confidential
Location: Philippines - Hybrid / Onsite
Industry: BPO / Bilingual - Vietnamese
Setup: Hybrid / Onsite - Shifting Schedule
Type: Full-Time - Multiple Vacancies - Urgent Hiring
Salary: Competitive Package + Premium Bilingual Pay + Incentives

Overview:
Urgent hiring for Vietnamese speakers in the Philippines! We are looking for Vietnamese Language Specialists to support Vietnamese-speaking customers. Earn premium bilingual pay plus incentives with complete training provided. No BPO experience required - fresh graduates welcome.

Benefits:
Competitive salary package plus incentives
Premium pay for Vietnamese language skills
Supportive and collaborative work culture
Complete training provided
Career growth opportunities

Responsibilities:
Provide support to Vietnamese-speaking customers via phone, chat, and email channels
Communicate in both Vietnamese and English professionally
Assist with billing, service requests, and account information inquiries
Deliver excellent customer experience and resolve issues efficiently
Accurately document all customer interactions in company systems
Collaborate with internal teams to deliver customer-focused solutions
Meet quality, productivity, and customer satisfaction targets

Qualifications:
Native or fluent in Vietnamese with strong professional communication skills
Good conversational English skills - training and systems are in English
No BPO experience required - fresh graduates welcome
Experience in Collections or knowledge of Order-to-Cash O2C process is a plus but not required
Customer service oriented with attention to detail
Strong communication, problem-solving, and time-management skills
Able to work collaboratively in fast-paced environment
Must be eligible to work in the Philippines
Foreign nationals with valid Temporary Resident Visa TRV are welcome to apply

Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.

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Norman Bogonko

Recruiter - Gratitude India

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Manila ,

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