Gratitude India

Vietnamese Bilingual CSR - Philippines - Premium Pay

0 - 12 year(s)

Philippines - Manila (Alabang Muntinlupa City, Eastwood quezon city, Taguig)

70000 - 80153 Thousand p.m

Job Description

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Role: Account Manager

Timings: Rotational Shifts (Permanent)

Industry: BPO

Work Mode: Work from office

Functional Area: ITES / BPO / Customer Service

Process: Voice

Key Skills:

Vietnamese
Fluent in Vietnamese and English
Order to Cash
Vietnamese Language

Job Title: Vietnamese Bilingual CSR - Philippines - Competitive Package + Premium Pay

Company: Confidential
Work Location: Philippines - Hybrid / Onsite
Work Setup: Hybrid / Onsite - Shifting Schedule
Industry: BPO / Bilingual Customer Support
Employment Type: Full-Time
Salary: Competitive Package + Premium Bilingual Pay + Incentives
Openings: Multiple - Urgent Hiring

Overview:
Urgent hiring for Vietnamese speakers in the Philippines! We are looking for Vietnamese Language Specialists to support Vietnamese-speaking customers. Earn premium bilingual pay plus incentives with complete training provided. No BPO experience required - fresh graduates welcome.

Job Details:
Role: Vietnamese Language Specialist / Vietnamese Bilingual CSR
Location: Philippines - Hybrid / Onsite (depends on site assignment)
Account: Vietnamese Bilingual Support
Work Setup: Hybrid / Onsite - Shifting Schedule
Salary: Competitive Package + Premium Bilingual Pay + Incentives

Salary and Benefits:
- Competitive salary package plus incentives
- Premium pay for Vietnamese language skills
- Supportive and collaborative work culture
- Complete training provided
- Career growth opportunities

Key Responsibilities:
- Provide support to Vietnamese-speaking customers via phone, chat, and email
- Communicate in both Vietnamese and English
- Assist with billing, service requests, and account information inquiries
- Deliver excellent customer experience and resolve issues efficiently
- Accurately document all customer interactions in company systems
- Collaborate with internal teams to deliver customer-focused solutions
- Meet quality, productivity, and customer satisfaction targets

Qualifications:
- Native or fluent in Vietnamese with strong professional communication skills
- Good conversational English skills - training and systems are in English
- No BPO experience required - fresh graduates welcome
- Experience in Collections or knowledge of Order-to-Cash (O2C) process is a plus but not required
- Customer service oriented with attention to detail
- Strong communication, problem-solving, and time-management skills
- Able to work collaboratively in fast-paced environment
- Must be eligible to work in the Philippines
- Foreign nationals with valid Temporary Resident Visa (TRV) are welcome to apply

Apply now for Vietnamese Language Specialist - Premium bilingual pay - Urgent hiring.

Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.

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Norman Bogonko

Recruiter - Gratitude India

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Manila ,

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Vietnamese Bilingual CSR - Philippines - Premium Pay

Job Description

Job Title: Vietnamese Bilingual CSR - Philippines - Competitive Package + Premium Pay

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