Gratitude India

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USRN Training Program Manager | Non-Voice

1 - 7 year(s)

Philippines - Cebu Central Visayas

75000 - 85000 Thousand p.m

Job Description

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Role: Training Manager

Timings: Flexible (Permanent)

Industry: Health/Fitness/Wellness

Work Mode: Temporary WFH

Functional Area: ITES / BPO / Customer Service

Process: Non-Voice

Key Skills:

USRN
Utilization Management
USRN Trainer

Job Title: USRN Training Program Manager
Account: Hartford Account
Compensation: PHP 75,000 – PHP 85,000 Total Package + Benefits
Work Setup: Temporary WFH | Shifting Schedule
Locations: BGC Taguig | Cebu | Davao | Clark, Pampanga
Headcount: 1 (Immediate Start)

Shape the Next Generation of Clinical Talent
Are you a licensed USRN with a passion for teaching, leadership, and operational excellence? We are seeking a USRN Training Program Manager to lead learning strategies for our Hartford Account. Combine your clinical depth and training expertise to design high-impact learning paths, mentor medical professionals, and drive performance across Utilization Management operations.

Key Responsibilities
Strategic Training Delivery: Lead clinical training programs utilizing the Kirkpatrick Model to ensure high knowledge retention and operational readiness.
Clinical Capability Building: Act as Subject Matter Expert across Utilization Review, Coding, and CPO workflows, embedding clinical best practices into daily operations.
Performance & Leadership: Supervise and mentor trainers, track learning analytics, and align training outcomes directly with client KPIs and regulatory standards.
What We Look For

Credentials & Education:
Active USRN License (Any US State/Territory) with unencumbered status.
Graduate of an accredited Nursing (RN) or Doctor of Medicine (MD) program with active PH and/or US licensure.

Required Experience:
1+ year of clinical, hospital, or bedside nursing experience (ER, ICU, Ortho, Rehab, or Neuro preferred).
2+ years in Utilization Management / Utilization Review.
2+ years in a managerial or supervisory role leading clinical teams or OD processes.
1+ year as a dedicated Trainer in a BPO/CPO healthcare setup.

Core Skills:
Practical knowledge of Kirkpatrick Learning Effectiveness principles (teaching certifications are a strong plus).
Tech-savvy with strong command of Microsoft Office tools and training metrics management.

Ready to build elite USRN teams? Click Apply Now to submit your application directly.

Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.

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Macdonald Cookey

Recruiter - Gratitude India

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Cebu Central Visayas ,

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