Non-Negotiable: At least LSSYB Trained/Certified

Work Setup: Hybrid Set-up –

minimum of 2 days onsite(EDSA Greenfield, Mandaluyong)

weekly Level: Assistant Manager

Shift: Night-Shift

Salary: Basic is up to 65K

Job Description:

 The Process Excellence Manager will perform the following tasks:  Project Management  Project Mentorship from initiation to completion  Digital CX awareness, pitch digital tools to stakeholders  Perform any other tasks related to embedding Six Sigma in operations  Attend business reviews  Present KPIs to stakeholders  Present financials, ROI  Any other tasks that may be assigned that are relevant to Process Excellence, Technology, and Analytics

Requirement:

 Specialization in any of our TP Verticals  Six Sigma competency  Project management competency  Any academic background  Certifications in Six Sigma, Agile, Project Management will be an added advantage  Excellent Communication Skills  Able to Multi-Task  Years of experience in the BPO industry with significant experience in continuous improvement, operations management, and stakeholder management