Position: Customer Service Executive - Collections

Job Description:

We are currently seeking a dynamic and dedicated individual to join our team as a Customer Service Executive in the Collections department. As a key player in our organization, you will play a crucial role in managing and optimizing the collections process.

Responsibilities:

1. 
   

   Account Management: As a Collections Executive, you will be responsible for managing collections accounts, ensuring timely payments, and addressing customer inquiries related to their accounts. You will play a pivotal role in maintaining positive customer relationships while meeting collection targets.

   
   


2. 
   

   Salary and Schedule: The position offers a competitive basic salary ranging from 18,500 to 22,000, reflecting our commitment to recognising and rewarding talent. The work schedule is shifting, providing flexibility to accommodate various time zones and ensuring a well-balanced work-life arrangement.

   
   


3. 
   

   Work Setup: The role involves an onsite setup, requiring your physical presence at our Recruitment Hub located at G/F Tera Tower, Bridgetowne Libis, Quezon City. Our state-of-the-art facilities are designed to provide a conducive working environment.

   
   


4. 
   

   Educational Background: To qualify for this position, candidates must have completed at least 2 years of college education, demonstrating a commitment to academic excellence.

   
   


5. 
   

   Experience Requirements: A minimum of 1 year of BPO experience in a Collections account is essential. This experience equips you with the necessary skills and knowledge to excel in managing collections and addressing customer queries effectively.

   
   


6. 
   

   Recruitment Hub: Our recruitment hub is strategically located at G/F Tera Tower, Bridgetowne Libis, Quezon City. It serves as the central point for the application and recruitment process, providing a convenient and professional venue for potential candidates.

   
   


7. 
   

   Virtual Process: For the convenience and safety of our applicants, we are open to virtual interviews via Zoom until January 31, 2024. Candidates are required to validate their eligibility before receiving an invitation to join the virtual process.

   
   

We are looking for individuals who are not only qualified but also possess excellent communication skills, problem-solving abilities, and a strong commitment to customer satisfaction. If you meet the criteria and are ready to contribute to our dynamic team, we invite you to apply and embark on a rewarding career.