Job title: Travel and Hospitality - Mandarin

Work Setup: Day shift Shift: : 8 AM-6 PM MNL time | Singaporean Chinese

Salary: ₱100,000.00

Setup: Onsite

Former Teleperformance employees are not eligible for rehire, whether directly or through a third party

Qualifications & Requirements:

•Minimum 1 year of experience using GDS tools (Sabre or Amadeus), either in a BPO or non-BPO industry

•At least 6 months of fraud-related experience (preferably in travel, hospitality, or e-commerce)

•Mandarin proficiency with at least B2 level CEFR

•Strong communication skills in both Mandarin and English

•Knowledge of travel booking processes, flight/hotel reservations, or itinerary management is a plus

•Must be willing to work the assigned shift: 8:00 AM – 6:00 PM (MNL time)

•Amenable to work on-site and under a fast-paced, customer-focused environment

•Strong attention to detail, especially in verifying transactions or identifying fraudulent activities

•Customer-oriented with excellent problem-solving skills