Gratitude India

Training Manager- Tax/Finance/Training|

1 - 2 year(s)

Philippines - Manila (Makati, Pasay City, Pasig, Cubao Quezon City)

100 - 110 Thousand p.m

Job Description

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Role: Account & Financial Services

Timings: Night Shift (Permanent)

Industry: BPO

Work Mode: Work from office

Functional Area: Banking / Financial Services

Key Skills:

Training Manager
Tax/Finance/Training
US TAX
Greenbelt Six Sigma certification

Training Manager – Tax / Finance

Sucat, Metro Manila | Onsite | Night Shift | Up to ₱110,000
We are seeking a results-driven Training Manager with strong expertise in U.S. Tax and Finance operations to lead and elevate our training programs. This role is ideal for a strategic leader who can develop high-performing teams, drive process improvements, and deliver impactful learning solutions in a fast-paced BPO environment.
Key Responsibilities:
- Design, develop, and implement training programs aligned with U.S. Tax and Finance processes
- Lead, mentor, and manage training teams to ensure high-quality delivery and performance
- Collaborate with operations and stakeholders to identify training needs and close performance gaps
- Drive continuous improvement initiatives using Lean Six Sigma methodologies
- Monitor training effectiveness through metrics, reporting, and ongoing evaluations
- Ensure compliance with client requirements and organizational standards
Qualifications:
- Lean Six Sigma Greenbelt Certified (required)
- Proven experience in U.S. Tax processes (non-negotiable)
- At least 6 months experience as Training Supervisor, Assistant Training Manager, or Training Manager
- Strong leadership, communication, and stakeholder management skills
- Experience in BPO/shared services environment preferred

Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.

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Isaac Love

Recruiter - Gratitude India

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