Customer Service Representative – Top Tier Telco Account

Join One of the Leading Telecommunications Accounts in the Industry!

Are you an experienced BPO professional looking for your next career opportunity? We are hiring Customer Service Representatives (CSR) for a Top Tier Telecommunications Account. If you have strong communication skills, a customer-first mindset, and a passion for delivering excellent service, this role is for you!

Take your career to the next level with a competitive salary package, performance incentives, and opportunities for professional growth.

Job Responsibilities

- Handle inbound customer inquiries regarding telecommunications products and services.

- Assist customers with billing concerns, account management, service upgrades, and technical-related inquiries.

- Provide accurate information and effective solutions while ensuring customer satisfaction.

- Maintain professionalism and empathy during all customer interactions.

- Meet and exceed quality, productivity, and customer service performance metrics.

- Document customer concerns and resolutions accurately in company systems.

- Follow company policies and procedures while delivering exceptional customer experiences.

Qualifications

At least Senior High School Graduate

Must have at least 6 months BPO Experience (Experienced Professionals Only)

Excellent communication and customer service skills

Willing to work on-site and on shifting schedules

Able to work in a fast-paced and dynamic environment

Computer literate with basic navigation and troubleshooting skills

Compensation & Benefits

Salary Package: ₱21,000 – ₱27,500

Performance-Based Bonus

Career Growth Opportunities

Competitive Compensation Package

Supportive and Professional Work Environment

Why Join Us?

⭐ Be part of a Top Tier Telecommunications Account

⭐ Competitive salary package with performance incentives

⭐ Gain valuable experience in one of the most in-demand BPO industries

⭐ Enhance your customer service and communication skills

⭐ Work with a team committed to excellence and career development

Recruitment Hub Schedule

Monday to Friday

9:00 AM – 5:00 PM

Don't miss this opportunity to grow your career with one of the industry's leading telecommunications accounts. Apply today and start your journey toward a rewarding and successful career!