Designation/ Role: Team Leader

Department: Medical Billing

Work Timing: Night Shift

Work setup: Onsite, Pasig City

Salary: 58K (All-in)

Target start date: July 8, 2024

Qualifications: Any Graduate

Skills:

 Excellent written and oral communication skills

 Working knowledge of Excel and other Microsoft tools

 Experience in handling team of 40ppl

 Graduate from any stream

 Willing to work in any shift.

Requirements:

Minimum 4 years’ experience US calling process.

With RCM Experience

Can start immediately

Job Responsibilities:

1. Distribution of Workload to team members

2. Helping the team in handling & resolution of work-related problems, understanding &;interpretation    

3. Issues and decision-making.;

4. Provide leadership and focus to the project teams.

5. Responsible for the productivity, quality, and overall performance of the projects

6. Escalate and follow up for resolution for all issues that affect work.

7. Learn and implement new client systems. Coordinate and organize training for new joiners as well as for existing members of the team based on the project’s requirements.

8. Interaction with the clients & taking feedback from clients and formulating Strategies to meet the client’s specific needs and expectations.