Job Opening: Team Lead – ED / Surgery Coding

Location: Onsite – MCK Taguig, Cyber Sigma Building

Schedule: Day Shift

Salary: Open



Responsibilities

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  Lead and oversee daily operations of the coding and auditing team, ensuring workflow efficiency and quality delivery

  
  


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  Achieve and maintain 100% productivity & quality targets in line with client expectations

  
  


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  Monitor and manage team utilization by tracking workload, attendance, and attrition

  
  


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  Use data-driven analysis to identify performance gaps and implement corrective actions for continuous improvement

  
  

Qualifications

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  Required: Expertise in Emergency Department (ED) Facility, Surgery, and Observation Coding

  
  


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  Experience:

  
  
  
  
  
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    3–4 years in hands-on medical coding

    
    
  
  
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    Minimum 1 year of leadership experience as a Team Lead in a similar coding process

    
    
  
  
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    Minimum 2 years of BPO experience (mandatory)

    
    
  
  
  
  


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  Strong analytical, leadership, and team management skills