Job title: Team Lead

Account: eCommerce

Work set up: 100% Onsite at Cebu City

Work shift:  24x7         

Salary: up to 34K package 

Start date: ASAP

Headcount: 1

Qualifications:

• At least 2+ exp as a Team Lead in any LOBs (preferably in retail domain)

• Mandatory Skills: Customer Service Helpdesk

• Ensure process is executed as per the client contract

• Drive performance of the team on the identified metrices of the process 

• Stakeholder Interaction & Management 

• Effective Team Management

• Not a job hopper

• Must not be a present or former employee of Wipro

Recruitment Process:

Initial Interview: HRI (Human Resource Interview)

Operations Interview: MS Teams

Pre-screening Notes:

1. How many years of relevant experience as a Team Lead?

2.  Do you have experience working Team Lead in any LOBs (preferably in retail domain)?

3. How much is your last drawn salary?

4. How much is your salary expectation?

5. Are you amenable to work onsite in Cebu with a Night shift schedule?

6. When are you available to start once hired?