A leading BPO in Taguig city is looking for an Operations Manager (Healthcare account) to start with them ASAP!

Work Location: Market! Market!, Taguig (must be willing to work onsite)

Schedule: Shifting schedule (including weekends) and may work during holidays

Educational background:

• At least High School (old curriculum) graduate | SHS Graduate | Associate or Vocational Graduate | College Graduate

Qualifications-

• Must have at least 5 years of managerial experience in handling a healthcare account in a BPO company.


• Must be proficient in English & MS Office Skills


• Must have managed Team Leads & Managers as direct reportes with a min HC of 100 FTEs.


• Must have managed clients and should have handled MBRs, QBRs.


• Must be well versed with the client SLAs and Operational Metrices on Shrinkage, Manpower Planning, Attrition, AHT.


• Must have excellent team management skills and should be able to drive team towards achieving organizational goals.


• We prefer candidates residing in Manila or nearby provinces and can be scheduled for an online/onsite assessment and interview immediately

Connect with me only if you are genuinely interested. WhatsApp/Viber - +91-8655619712 or mail me your resumes at meesam@gratitudeindia.com