Description / Requirements

Exp: 12-18 yrs

CTC: 3 Million Pesos annually, 210K monthly

Location: Manila

Shift Timings: US Shifts

Work from Site

Mandatory Requirements

Minimum requirement of 12-15 years in the training function, with experience in process training for travel accounts

At least 3-5 years of relevant work experience as Group Manager or equivalent in Training

Candidate must have working knowledge of Amadeus and Sabre

Candidate must have experience of 5 yrs. plus in Corporate Travel

Minimum Qualifications:

· Candidate must possess at least a Bachelor’s/College degree, any field

· Excellent Interpersonal skills

· Excellent English communication and writing skills

· Excellent facilitation skills

· Should have an eye for detail

· Coaching and feedback skills

· Excellent knowledge of contact center and customer service operations

· Should possess an eagerness to learn on the job

· Excellent knowledge of MS Office, especially ‘Excel’ & ‘PowerPoint’

· Knowledge in Reporting Tools, EWFM, Financial Snapshots etc

Lean Six Sigma - Certification is preferred. Yellow/Green / Black belt will do.

Team & Multi Location Handling exp is a must

Knowledge of various digital tools & Instructional designing mandatorytra