Job Description
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Role: Customer Care Officer
Timings: Flexible (Permanent)
Industry: BPO
Work Mode: Hybrid
Functional Area: ITES / BPO / Customer Service
Process: Semi-Voice
Key Skills:
- CSR
- BPO Experience
- Spanish CSR
-
Spanish-Speaking Customer Service Representative
Location: Taguig / Giga Bridgetowne QC
Work Setup: Onsite or Hybrid (depending on start date)
Level: SPE
Shift: Shifting Schedule
Salary: ₱80,000 – ₱95,000 + ₱2,500 allowance
Qualifications:
- At least 2 years in college
- Minimum 1 year BPO experience
- With CSR background
- Filipino candidates preferred
- For foreign applicants: must hold a 13A, PRV, or TRV visa
Hiring Details:
Start Date
Work Setup
Location
Talent Type
Headcount
Nov 11, 2025
Onsite
Giga
Non-native (Filipino)
1
Nov 25, 2025
Hybrid
Taguig
Non-native (Filipino)
5
Dec 2, 2025
Hybrid
Giga
Non-native/Native (with valid visa)
1
Dec 2, 2025
Hybrid
Giga
Non-native (Filipino)
2
Prescreening Notes:
Please provide the following:
- Total BPO experience (must be at least 1 year)
- CSR experience (at least 1 year)
- Educational attainment
- Salary expectation and last drawn pay
- Notice period
- Availability for work setup and schedule
- Preferred site (Taguig or Giga)
- Current location and nationality
- Visa type (if non-Filipino)
Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.
Mary Iniakpaniko
Recruiter - Gratitude India
Manila ,
Followers
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