Spanish + English Bilingual CSR | Cognizant Taguig | 6 Months BPO Exp Required

Company: Cognizant

Location: Giga Tower, Taguig - Onsite (WFO)

Industry: BPO / Customer Service / Spanish Bilingual

Salary: Competitive Package + Language Premium

Work Setup: Onsite - Full-Time - Night Shift

About Cognizant:

Cognizant is a top global company and Fortune 500 leader. Cognizant Giga Tower Taguig is hiring Spanish Bilingual CSRs - non-native Spanish speakers can apply! Great opportunity to use your Spanish + English skills.

Job Description:

Join Cognizant's Spanish Bilingual team in Giga Tower, Taguig! We're looking for Bilingual CSRs with Spanish + English proficiency. Open to non-native Spanish speakers with BPO-TSR experience.

Responsibilities:

- Handle customer inquiries and concerns in Spanish and English

- Provide excellent customer service and support to Spanish-speaking customers

- Resolve customer concerns efficiently and accurately

- Meet quality, productivity, and performance targets

Qualifications:

- Minimum 2 years in college with no back subjects

- Minimum 6 months BPO - TSR experience

- Open to non-native Spanish speakers

- Good English and Spanish communication skills - Bilingual proficiency

- Willing to work onsite in Giga / Taguig on night shift

Benefits & Perks:

- Join Cognizant, a Top Global Company and Fortune 500 Leader

- Premium Site Location - Giga Tower, Taguig

- Language Premium for Bilingual Skills

- Career Growth, Learning, and Competitive Benefits

- Opportunity for Non-Native Spanish Speakers to Qualify