Gratitude India

Spanish Customer Support

2 - 4 year(s)

Philippines - Cebu Central Visayas (Cebu City)

20 - 45 Thousand p.m

Job Description

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Role: Customer Service Analyst

Timings: Rotational Shifts (Contract To Hire)

Industry: BPO

Work Mode: Work from office

Functional Area: ITES / BPO / Customer Service

Process: Voice

Key Skills:

Listening
Strong English Communication Skills
Fast learner
Customer Service Training skills
Customer experience management
Problem-Solving Skills
Strong computer and software skills
Excellent verbal and written English communication skills
Excellent Customer Service
Strong problem-solving and analytical abilities
flexible to work general shift
strong customer interfacing skills
Customer Focus
Excellent problem-solving and troubleshooting
Customer service skills
Ability to work effectively in ambiguity, shifting priorities and multiple deadlines.
Excellent Communication, Customer Service and Empathy Skills

About the Role

Our client is looking for a Spanish Customer Support Associate to join Project Colors. The role involves providing customer assistance in both English and Spanish, ensuring excellent communication and service delivery.

Qualifications
High School / Senior High School graduate OR completed 2 years in college (4 semesters, no back subjects)
Fluent in English and Spanish (B2 level required)

With or without call center experience

Must have Spanish certification or diploma

Strong communication and comprehension skills

Why Join us?

Competitive salary package with high language premium

Opportunity to work in a multilingual support environment

Career growth in a global customer service project

Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.

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Martha Wanjiku

Recruiter - Gratitude India

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Cebu Central Visayas ,

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