Gratitude India

Spanish Bilingual Team Leader (CSR) | Taguig | Onsite | Up to 120K Salary

2 - 30 year(s)

Philippines - Manila (Makati, Pasay City, Pasig, Taguig, Diliman quezon city)

100 - 120 Thousand p.m

Job Description

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Role: Any Other

Timings: Rotational Shifts (Permanent)

Industry: Other

Work Mode: Work from office

Functional Area: Any Other

Key Skills:

spanish Speaking
spanish reading
spanish writing
spanish language

Job Title:

Spanish Bilingual Team Leader (CSR) | Taguig | Onsite | Up to 120K Salary

Job Overview:

We are looking for a Spanish Bilingual Team Leader to lead and manage a customer service team in a fast-paced BPO environment. This role requires strong leadership skills, bilingual communication expertise, and the ability to drive team performance.

Job Details:
Language: Spanish & English
Location: McKinley Hill, Taguig
Work Setup: Onsite
Shift: Shifting Schedule
Start Date: ASAP
Level: Team Leader (TL)
Headcount: 1
Salary Range: Up to PHP 120,000
Key Responsibilities:
Lead, mentor, and manage a team of bilingual customer service representatives
Monitor team performance and ensure KPIs are met
Provide coaching, feedback, and performance improvement plans
Handle escalations and support operational needs
Ensure high-quality customer service delivery in Spanish and English
Coordinate with stakeholders and support continuous improvement initiatives

Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.

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Joshua Smile

Recruiter - Gratitude India

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