Gratitude India

Spanish Bilingual-Frontline – BFS (100Ksigning incentive)

2 - 17 year(s)

Philippines - Manila (Bridgetown quezon City)

95 - 100 Thousand p.m

Job Description

15 candidate(s) have already applied for this Job. Don't miss out. Apply now

Role: Chat Support Executive

Timings: Rotational Shifts (Permanent)

Industry: Banking / Financial Services / Broking

Work Mode: Work from office

Functional Area: ITES / BPO / Customer Service

Process: Semi-Voice

Key Skills:

Credit & Collection
spanish reading
spanish writing

panish Bilingual Customer Service Representative (Frontline – BFS)
Account: Bridgestone
Location: Onsite
Work Schedule: Shifting
Employment Type: Full-time
Salary Package
Job Description
The Spanish Bilingual Customer Service Representative will handle frontline support for BFS accounts, assisting Spanish-speaking customers with inquiries, account concerns, and service-related issues. The role requires strong communication skills in both Spanish and English and the ability to work in a fast-paced, shifting environment.
Key Responsibilities
Qualifications
Why Join Us?
- Up to PHP 100,000
- 100K DIP (Deferred Incentive Program)
- PHP 50,000 after 1 month
- PHP 50,000 upon regularization
- With 12-month lock-in period
- Candidate must be hired under BFS–Spanish to qualify
- Promo valid for hires from January 02 to January 31, 2028
- Handle inbound and/or outbound customer interactions in Spanish and English
- Resolve customer inquiries related to accounts, billing, and services
- Provide accurate information while ensuring excellent customer experience
- Document customer interactions clearly and correctly
- Meet quality, productivity, and compliance standards
- Work collaboratively with team members and supervisors
- High School Graduate (College level or graduate is an advantage)
- At least 2 years of Spanish bilingual experience
- Collections experience is highly preferred
- Strong verbal and written communication skills in Spanish and English
- Amenable to shifting schedules
- Willing to work onsite
- Customer-focused with good problem-solving skills
- Competitive salary up to PHP 100,000
- Attractive 100K signing incentive
- Stable BFS account
- Career growth opportunities in a global organization
Job Type: Full-time
Application Question(s):
- Are you fluent in Spanish and English (both written and spoken)?
- How many years of Spanish bilingual work experience do you have?
- Do you have at least 2 years of experience handling Spanish-speaking customers?
- Do you have collections experience? If yes, please describe the account and duration.
- Have you handled BFS / Financial Services / Banking accounts before?
- Are you amenable to working onsite?
- Are you comfortable with a salary package of up to PHP 100,000?
- Are you willing to commit to the 100K Deferred Incentive Program, which includes a 12-month lock-in period?
- Kindly provide your WhatsApp number

Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.

Search more jobs

Joshua Smile

Recruiter - Gratitude India

View Details

Manila ,

Followers

Similar Jobs

View All

USRN TRAINER - ASSISTANT MANAGER LEVEL | HEALTHCARE ACCOUNT | MAKATI

3 - 18 year(s)

10000 - 15000 Thousand p.m

Gratitude India

Manila

BPO

Training Manager

Customer Service Job Taguig

2 - 5 year(s)

40 - 45 Thousand p.m

Gratitude India

Manila

BPO

Customer Service Executive

CSR -Healthcare Account Cognizant company

1 - 29 year(s)

25 - 30 Thousand p.m

Gratitude India

Manila

BPO

Customer Service Executive

Customer service representative (tech)

0 - 1 year(s)

20000 - 37500 Thousand p.m

Gratitude India

Manila

BPO

Customer Service Executive

Customer Service Representative (Healthcare)

0 - 1 year(s)

23000 - 25000 Thousand p.m

Gratitude India

Manila

BPO

Customer Service Executive

CSR Banking and finance account

1 - 14 year(s)

25000 - 26000 Thousand p.m

Gratitude India

Manila

BPO

Account Manager

Customer service representative in Manila

0 - 10 year(s)

20 - 35 Thousand p.m

Gratitude India

Manila

BPO

Customer Care Officer

Customer service representative (tech)

0 - 1 year(s)

20000 - 37500 Thousand p.m

Gratitude India

Manila

BPO

Customer Service Executive

Monitoring, Observability and Event Management Architect

5 - 22 year(s)

100000 - 108000 Thousand p.m

Gratitude India

Manila

BPO

Account Manager

Customer service representative -WNS company

1 - 19 year(s)

20 - 25 Thousand p.m

Gratitude India

Manila

BPO

Customer Service Executive