Job Title: Senior GCP Cloud Architect – SAP (AMS Engagement)
S #: 1
Shift: 9am  - 6pm (Day shift)
Work Set-up: Hybrid 3x on-site in , Paranaque
Salary: Flexible based on candidate experience
Experience range: 10-15 years
Start date: ASAP
Interview Process: Virtual
Headcount: 1

Role Summary:

We are seeking an experienced GCP Cloud Architect with deep SAP knowledge to lead and govern Application Managed Services (AMS) for SAP landscapes hosted on Google Cloud Platform. This position is primarily focused on steady-state operations, optimising performance, controlling costs, enhancing reliability, and driving continuous improvement for SAP systems operating on GCP.

Key Responsibilities:

AMS Governance and Operations
 Take ownership of architecture governance for SAP systems managed under AMS.
 Ensure all Service Level Agreements (SLA), Service Level Objectives (SLO), and Key Performance Indicators (KPI) are consistently met.
 Provide guidance for Level 3 (L3) and Level 4 (L4) support for critical SAP incidents.
 Lead root cause analysis (RCA) and implement permanent solutions to recurring issues.
 Define, refine, and improve runbooks, Standard Operating Procedures (SOPs), and operational standards to ensure high-quality service delivery.

SAP Landscape Management
 Oversee operational management for SAP S/4HANA / ECC, SAP BW/4HANA, and SAP BTP integrations.


GCP Cloud Operations and Optimisation
 Administer and optimise Compute Engine resources, including virtual machine sizing and autos

Performance & Reliability Engineering:
 Optimise SAP HANA performance through memory, CPU, and I/O tuning.


Incident, Problem & Change Management:
 Align with IT Service Management (ITSM) processes, covering incident, problem, change, and release managemen

Automation and Continuous Improvement:


Security and Compliance:
 Ensure strict compliance with enterprise security standards.
 Implement and monitor IAM roles, access control, encryption, key management, audit logs, and vulnerability management.

Stakeholder and Vendor Management:


Required Skills and Experience

Core Experience:
 10–15 years of IT experience.
 More than 5 years in cloud architecture, preferably with Google Cloud Platform.
 Strong background in SAP BASIS and SAP architecture within AMS environments.

SAP Expertise:
 Experience in operations support for SAP S/4HANA / ECC.
 Expertise in SAP HANA database administration and performance tuning.
 Familiarity with SAP AMS delivery models, especially ticket-driven support.

GCP Expertise


ITSM and AMS Skills:
 Strong knowledge of ITIL processes, including incident, problem, and change management.
 Experience using tools such as ServiceNow, Remedy, or similar platforms.

Automation and Tools:
 Experience with Terraform and scripting (Python or Shell).
 Exposure to CI/CD practices is considered an advantage.

Preferred Qualifications:
 Certifications such as Google Professional Cloud Architect, SAP HANA/BASIS, and ITIL Foundation/Intermediate.
 Experience with RISE with SAP on GCP, multi-cloud or hybrid environments, and FinOps practices.

Key KPIs / Success Metrics
 e.

Soft Skills:
 Strong leadership and decision-making during incidents.
 Excellent communication with stakeholders.
 Proactive problem-solving approach.
 Ability to work in a 24x7 AMS environment with on-call readiness.

Key Differentiator for the AMS Role
 This role is distinct from project-based positions, as it emphasises ongoing operations, optimisation, automation, and stabilisation of SAP systems.
 Focus is on continuous improvement rather than one-time delivery.
 Requires strong ownership of live production systems.

Others:
• Should not be a job hopper who only works for less than a year per company
• Must have the mandated documents, such as a TOR and a diploma, to qua

PRE-SCREENING QUESTIONS:

1. Overall years of IT working experience:
2. Years of working experience in cloud architecture, preferably with Google Cloud Platform:
3. Rate your proficiency in SAP BASIS and SAP architecture within AMS environments, from 1 to 10, 10 being the highest.
4. Are you amenable to working on a hybrid setup (3x onsite per week) with a day-shift work schedule in Parañaque City?
5. How much is your last drawn salary?
6. How much is your salary expectation?
7. Do you have your TOR and Diploma on hand?
8. Can you start immediately?