Description / Requirements

Job Title: Senior Back Office Specialist (Financial)

Category: Digital Customer Experience

Location: Taguig 

Work set up: Taguig (Onsite)

Salary: Php 45,000

Work schedule: Night Shift

Required Experience: 5+ years

Headcount: 4

Position Description:

We are seeking a Financial Processing Administrator to join our Back Office Operations team in a specialist capacity. This role will support complex investment product operations and is responsible for the end-to-end review, validation, and processing of financial transactions, ensuring accuracy, compliance, and operational excellence.

This position requires exceptional attention to detail, strong analytical and problem-solving skills, and the ability to work independently and collaboratively in a structured, high-volume environment, while actively contributing to process optimization, risk mitigation, and continuous improvement initiatives.

Your future duties and responsibilities:

• Lead the end-to-end review, validation, and processing of complex mutual fund transactions, ensuring the highest standards of accuracy, timeliness, and quality

• Ensure full compliance with internal policies, operational controls, regulatory standards, and audit requirements, proactively identifying and mitigating operational risks

• Oversee and maintain comprehensive, audit-ready documentation of transactions, reconciliations, and process controls

• Serve as an escalation point for complex transaction discrepancies, conducting root-cause analysis and driving effective resolution strategies

• Champion process improvement and automation initiatives to enhance operational efficiency, accuracy, scalability, and risk reduction

• Provide mentorship, coaching, and technical guidance to junior team members, supporting knowledge transfer and team development

• Partner closely with cross-functional stakeholders to deliver timely operational updates, risk reporting, and service excellence

Skills:

Analytical Thinking

Critical-To-Quality Auditing

Critical-To-Quality Auditing

Detail-oriented

English

Financial Management

Process coordination

Regulatory Risk-Management

Wealth Management