CATEGORY: ERP/CRM/Tools

WORK SETUP: Hybrid – Taguig

WORK SHIFT: Mid Shift

SALARY: ₱180,000 – ₱220,000

Position Description

We are looking for an experienced and client-focused SAP Sales and Distribution (SD) Expert to support and continuously enhance our clients' SAP SD solution. This role is dedicated to providing functional support, process optimization, and solution stability within a complex, global SAP environment.


The successful candidate will have deep functional and technical expertise in both ECC and SAP S/4HANA, strong problem-solving capabilities, and experience supporting large enterprise clients. You will lead key SD areas, including Order Management, Pricing, Billing (Service and Project-based), Logistics Execution, and Credit Management, while ensuring a high level of client satisfaction and service excellence.


Key Responsibilities

Act as the primary functional lead for the client's SAP SD landscape, ensuring seamless day-to-day support and system stability


Manage and resolve incidents, service requests, and enhancements in collaboration with the client and internal support teams


Analyze and troubleshoot complex SD issues across modules, including Sales, Pricing, Billing, Credit Management, and Logistics Execution


Drive continuous improvement initiatives by identifying process optimization and automation opportunities within OTC


Coordinate with cross-functional teams (FI/CO, MM, PS, and Technical) to ensure integrated and efficient end-to-end solutions


Support period-end and quarter-end closing activities, ensuring timely and accurate order-to-cash processing


Prepare functional documentation, impact assessments, and test scripts for change requests and system updates


Lead and mentor your team to support resources to ensure high-quality, consistent service delivery


Maintain strong client relationships, providing proactive communication and advisory support


Non-Negotiable Requirements

10+ years of experience in SAP with a specialization in Sales and Distribution processes – required


SAP SD expertise for more than 10 years with ECC + WMS interface + E-commerce process + retail process (opening of new shop/subsidiary) – required


Project Management Skills (to coordinate tasks and communication with different teams) – required


Expertise in both ECC and SAP S/4HANA environments with a focus on support and enhancements – required


Deep understanding of Sales Order Management, Pricing, Delivery, and Billing – required


Strong integration knowledge with SAP FICO, MM, and other modules – required


Must have experience leading/managing a team – required


Required Qualifications

10+ years of experience in SAP with a specialization in Sales and Distribution processes


SAP SD expertise for more than 10 years with ECC + WMS interface + E-commerce process + retail process


Project Management Skills (to coordinate tasks and communication with different teams)


Comfortable with leading workshops and drafting specifications


Ability to provide workload estimation on new requests/projects


Expertise in both ECC and SAP S/4HANA environments with a focus on support and enhancements


Deep understanding of Sales Order Management, Pricing, Delivery, and Billing


Strong integration knowledge with SAP FICO, MM, and other modules


Proven ability to lead workstreams independently in a client-facing support environment


Strong analytical and problem-solving skills with a proactive and service-oriented mindset


Excellent communication and stakeholder management skills, including experience interacting directly with clients


Familiarity with ITIL service management processes


Must be amenable to working onsite 1x a week in McKinley, Taguig, on a mid-shift schedule