Gratitude India

Retail Customer Service Representative (BPO | Onsite)

0 - 3 year(s)

Philippines - Cebu Central Visayas

15000 - 20000 Thousand p.m

Job Description

2 candidate(s) have already applied for this Job. Don't miss out. Apply now

Role: Customer Care Officer

Timings: Rotational Shifts (Permanent)

Industry: BPO

Work Mode: Work from office

Functional Area: ITES / BPO / Customer Service

Process: Voice

Key Skills:

Communication
Communications
Customer Service
Problem Solving
Data Entry
Sales & Retention

WORK SETUP: Onsite | Shifting Schedule
Role Overview:
Join our Retail Account as a Customer Service Representative! You will handle customer inquiries, resolve issues, and provide exceptional service to retail clients.
Key Responsibilities:
- Respond to customer inquiries via phone and email.
- Resolve product and service concerns.
- Process orders, returns, and exchanges.
- Document interactions accurately in the system.
Qualifications:
- HS / SHS / College Undergraduate – with 6 months BPO experience.
- College Graduate – with or without BPO experience.
- Excellent English communication skills.
- Willing to work onsite with shifting schedules.
- Amenable to Work On Site Arrangement (WOSA)

Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.

Search more jobs

Jecinta Kariuki

Recruiter - Gratitude India

View Details

Cebu Central Visayas ,

Followers

Similar Jobs

View All

Knowledge Manager – Training & Knowledge Management Lead URGENTLY HIRING

4 - 6 year(s)

Confidential

Gratitude India

Cebu Central Visayas

BPO

Lead Manager

Join Our Telco BPO Team – Open to Grads & BPO Starters!

0 - 2 year(s)

Confidential

Gratitude India

Cebu Central Visayas

BPO

Customer Service Analyst

Medical Billing Specialist [RCM]

1 - 2 year(s)

20 - 30 Thousand p.m

Gratitude India

Cebu Central Visayas

BPO

Customer Service Executive

Career Opportunity: Join Our Professional Team as a Satellite Radio Support Specialist( Satellite radio account)

0 - 2 year(s)

20 - 30 Thousand p.m

Gratitude India

Cebu Central Visayas

BPO

Customer Service Executive

CSR retail account -EXL Cebu

1 - 12 year(s)

20000 - 22000 Thousand p.m

Gratitude India

Cebu Central Visayas

BPO

Account Manager

CSR Financial software account-IT park

0 - 25 year(s)

18000 - 23000 Thousand p.m

Gratitude India

Cebu Central Visayas

BPO

Account Manager

Customer service representative

0 - 1 year(s)

Confidential

Gratitude India

Cebu Central Visayas

BPO

Customer Service Executive

Customer Service Representative

0 - 1 year(s)

14500 - 19000 Thousand p.m

Gratitude India

Cebu Central Visayas

BPO

Customer Service Executive

Banking Voice Associate

1 - 2 year(s)

20000 - 22000 Thousand p.m

Gratitude India

Cebu Central Visayas

BPO

Account Manager

CUSTOMER SERVICE REPRESENTATIVE (CALL CENTER AGENT)

0 - 1 year(s)

Confidential

Gratitude India

Cebu Central Visayas

BPO

Customer Service Executive