Account: Travel Sales

Work set up: 100% Onsite at Cebu City

Work shift:  Night Shift

Salary: Up to 34K but open salary negotiation

Start date: ASAP

Headcount: 1

Location: cebu

Qualifications:

• 2 - 4 years of overall experience with 1-2 year experience in providing quality monitoring feedbacks in call centre sales domain

• Not a job hopper

• Must not be a present or former employee of Wipro



Essential Hiring Skills

1.Ability to Mentor agents and give feedback of calls monitored

2.Act as a Subject Matter Specialist

3.Participate in teleconferences and meetings initiated by the customer

4.Take ownership of issues and escalations

5. Ability to plan, prioritize, organize and communicate with client







Initial Interview: HRI (Human Resource Interview)

Operations Interview: MS Teams