Job title: QA Manager

Account: Travel

Type of Support: Voice 

Work set up: 100% Onsite at Central Bloc -18th floor, Central Bloc, Cebu IT Park

Work shift: Shifting

Salary: up to 68K (Still negotiable)

Start date: ASAP

Qualifications: 

• 3-4 years experience as a QA Manager in a telco or travel voice account is required.

• QA Manager experience should be in BPO. No BPO experience as QA Manager will be rejected

• Experience should either be in a telco or travel voice

• 2nd year completed/College Graduate

• Has understanding of quality methodologies (Lean six sigma, Kaizen, etc)

• Direct client management experience

• No to retail or healthcare LOB experience

• Open for local or Filipino applicants only and must be amenable to work onsite in Cebu City

• No job hopper

• Must not be a present or former employee of Wipro

Recruitment Process:

Initial Interview: HRI (Human Resource Interview)

Operations Interview: Onsite at Cebu IT Park