Polish Language Support Specialist

Salary: PHP 80,000 – 85,000

Headcount: 3

Work Setup: Onsite

Schedule: Shifting

Location: Philippines (Relocation required)

Job Description

We are hiring Polish-speaking professionals to join our support team in the Philippines. Candidates with or without Service Desk experience are welcome. The role involves providing customer or user support in Polish while delivering high-quality service in a fast-paced environment.

Responsibilities

• Provide support in Polish via voice, chat, or email

• Handle inquiries and resolve issues based on standard procedures

• Document interactions and resolutions accurately

• Escalate complex concerns when needed

• Meet quality, productivity, and compliance targets

Requirements

• Can speak, read, and write in Polish

• Service Desk experience is not required

• Willing to work onsite

• Open to shifting schedules

• Willing to relocate to the Philippines

• Strong communication and customer service skills